Pretty noticable that the support is lacking. Why? If you charge for a product you should give support for those in need.
It seems this plugin is kind of buggy and documentation is not provided for.
Please do something about that.
1. Slide boxes are not responsive. (at least not with simple setup)
2. Inside div option doesn’t work properly, images get a 98% width.
3. Text can’t be shifted up or down only left and right.
4. Images are not resizable after publishing.
Only the fact that this post from November 9 is not yet replied to says enough. It’s a shame really. You’ve got a potential nice product here but providing support and listening to your customers (who paid you money!!) is the way to go to make it even better. If you’re not planning to maintain it all just make it free for everyone.