Not finding the answer on the free support forum? Try Dedicated Support.
What is Dedicated Support
One on one support via email directly form the plugin’s author.
What does it include?
Help to get your problem solved. If necessary, you can provide temporary credentials to your site for the plugin’s author to directly help you. The idea is to get you satisfied and happy with how this plugin looks on your site.
How long is this valid for?
You get 3 support credits valid for a year.
Do I really need to pay for support?
Generally most of the questions can be answered by browsing the Free Support Forum. However, if you are looking for something more specific or custom, then dedicated support is the only way to guarantee good results.